Cookie Policy

This website uses Cookies to enable the correct functioning of the website and to facilitate the use of services offered. We also allow third parties (Google) to implement Cookies. You consent to the use of Cookies by remaining on this website. You will find more precise information of how Cookies are used and how they are managed below.

Table of Contents:

1. What are Cookies?
2. Types of Cookies
3. Cookies on this website
4. Integration of third-party services and content
5. Statistical evaluation / tracking
6. Blocking or allowing Cookies

1. What are Cookies?

   A "Cookie" is a small text file which is stored on your computer, tablet or smartphone when you visit a website. They typically contain data on websites visited, which your browser software stores when you surf online without a prompt. If a user frequently visits an encrypted website, this process does not have to be repeated on each occasion thanks to a Cookie. The Cookie provides the information to the website that the user has already visited the site. A Cookie can also record information about your surfing behaviour and forward this without your consent. The Cookie can be checked by the user at any time and can also be deleted, since it is visible.
   You can deny the use of Cookies in your browser by deactivating the designated settings on your browser. If you select this setting, then it could happen that you are not able to access certain parts of this website or they may no longer function properly for you. Cookies can be divided into different categories depending on their function and their intended use: functional/technical Cookies and Cookies for marketing purposes (profiling).

2. Types of Cookies

   1. Technical / Functional cookies
      Somme of the technical cookies are a prerequisite for the website functioning properly and are used, for example, for the management of a login and the related services. The validity period of the Cookie is associated with the duration of the usage session (when the browser is closed, they are deleted). Their deactivation may prevent or limit the use of customer services. The publicly accessible part of the website in question remains unaffected and fully functional. These are Cookies for collecting and analysing the traffic and the use of the website in anonymous form. They facilitate the determination of whether the user connects to the website on numerous different occasions, without actually identifying the user in question. They also allow monitoring of the system to increase the service efficiency and user-friendliness. These Cookies can be deactivated without the website losing any functionality.
      Others are Cookies for collecting and analysing the traffic and the use of the website in anonymous form. They facilitate the determination of whether the user connects to the website on numerous different occasions, without actually identifying the user in question. They also allow monitoring of the system to increase the service efficiency and user-friendliness. These Cookies can be deactivated without the website losing any functionality.

   2. Tracking / Profiling cookies
      Cookies aimed to create user profiles. They are used to send ads messages targeted for this particular user or group of people where user belongs.

3. Cookies used on this website

   1. Functional Cookies

      Name	Herkunft	Laufzeit	Beschreibung
      your_privacy	Das Gerstl	1 year	Your cookie preferences are stored in this cookie.
      nlp_viewed	Das Gerstl	2 month	This cookie stores whether the Newsletter Baner has already been displayed on your end device.

   2. Tracking Cookies

      Name	Herkunft	Laufzeit	Beschreibung
      _ga	Google Analytics	1 year	This cookie is used by Google Analytics to differentiate the different visitors of the website.
      _gid	Google Analytics	1 day	This cookie is used by Google Analytics to differentiate the different visitors of the website.
      _gat_gtag_UA_23040036_1	Google Analytics	Session	Certain data is only sent to Google Analytics a maximum of once a minute. As long as this cookie is set, certain data transmissions are prevented.
      _fbp	Facebook	1 year	Facebook uses this cookie to target users with personalised advertising.
      DSID	Google DoubleClick	2 weeks	Dieses Cookie wird verwendet, um einen angemeldeten Nutzer auf Nicht-Google-Seiten zu identifizieren und um zu speichern, ob der Nutzer personalisierter Werbung zugestimmt hat.
      IDE	Google DoubleClick	13 month	This cookie is used to identify a logged-in user on non-Google sites and to store whether the user has consented to personalised advertising.
      AID, NID, __Secure-3PAPISID, __Secure-3PSID, __Secure-3PSIDCC	Google Analytics, Google Advertising	13 month	Google uses cookies such as the PREF, NID or SID cookie to customise ads in Google products such as Google Search. With the help of cookies, Google records, for example, your most recent search queries, your previous interactions with an advertiser's adverts or search results and your visits to an advertiser's website. In this way, you receive customised advertising on Google.
      MUID, _uetvid	Microsoft Bing Ads	1-2 years	These cookies are used by Microsoft Ads to anonymously identify user sessions and help us measure the effectiveness of our marketing campaigns. The cookie is stored for up to two years. For more information, please visit advertise.bingads.microsoft.com/en-gb/resources/policies/privacy-and-data-protection-policies.
      MSPTC	Microsoft Bing Ads	1 year	Microsoft Bing Ads UET (Universal Event Tracking) Tracking cookie that is used for targeted advertising.
      _uetsid	Microsoft Bing Ads	1 day	This is a tracking cookie used by Microsoft Bing Ads. It enables us to respond to a user who has already visited our website. Expires 30 minutes after the end of the browser session. For more information, please visit https://advertise.bingads.microsoft.com/en-us/resources/policies/remarketing-in-paid-search-policies.
      TDCPM	Trade Desk	1 year	The TDCPM cookie is used to register a unique ID that identifies a returning user’s device. The ID is used for targeted ads.
      TDID	Trade Desk	1 year	This cookie contains a unique, randomly generated value that allows the platform to distinguish between browsers and devices.

4. Integration of third-party services and content

   It may be that third party content, such as videos, map material or graphics from other websites are used when supplying our online services. This always assumes that the providers of such content (hereinafter referred to as "Third party providers") discern the IP address of the user. We endeavour to only use such content, whose respective providers only use the IP address for the supply of the content or offer an anonymisation of the IP address. However, we do not have any influence should third party providers store IP addresses for statistical purposes, for example. We shall inform the users about such a course of action once we become aware of it.

   1. Use of Google Maps
      b. This website uses Google Maps to display maps and to generate route maps. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this website, you give your consent to the collection, processing and use of the automatically retrieved data, as well as the data you input yourself, by Google, one of its representatives, or third party providers. The terms of use for Google Maps can be found under the following address: https://www.google.com/intl/de_de/help/terms_maps.html
      More instructions on how to manage your own data in connection with Google products can be found on the Google-operated site www.dataliberation.org

   2. Webchat & Messenger services

      You can get in touch with us in various ways. You can contact us on our website via the chatlyn web widget (‘WebChat’) or on WhatsApp, Telegram, Facebook Messenger,... (‘communication channels’). We use the chatlyn service provided by chatlyn GmbH, Renngasse 4 / R4-4, 1010 Vienna (‘chatlyn’) to send and receive messages via our various communication channels, including the provision of WebChat.

      When using the chatlyn web chat on our website, the following personal data is processed, whereby data is only transmitted when you actually start a conversation:

      • Date and time of the call
      • Browser type, browser version and browser language
      • Your IP address
      • Operating system used
      • URL of the website on which WebChat is used
      • Content sent by you

      When communicating with us via our communication channels, personal data may be processed if you provide it. The nature of this data depends on your request or the problem you describe to us.
      The data is processed for the purpose of communicating with you and processing and responding to your request.
      The legal basis for the processing of your personal data is our legitimate interest in communicating with you and responding to enquiries in accordance with Art. 6 para. 1 lit. f GDPR or the necessity of processing for the fulfilment of a contract concluded with you or for the implementation of pre-contractual measures taken at your request in accordance with Art. 6 para. 1 lit. b GDPR.

      We store the data that we process in the course of communicating with you for as long as it is required to process the conversation with you or until the termination of a potential business relationship with you. In addition, we store personal data for as long as statutory storage obligations exist or as long as any deadlines for the assertion of legal claims for which the data may be required have not yet expired.
      We do not transfer your personal data to third countries; the data is stored on our behalf by chatlyn on servers in Germany and we have concluded an order processing agreement with chatlyn.

   3. Use of YouTube
      We integrate videos on the website in part by the service provider YouTube. YouTube is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
      The videos have been embedded in the extended data protection mode. As with most websites, however, YouTube also uses cookies to collect information about visitors to its website. Among other things, YouTube uses these to capture video statistics, prevent fraud and to improve user friendliness. This also establishes a connection with the Google DoubleClick network. Starting the video could trigger further data processing. We have no influence over this. Further information about data protection at YouTube can be found in their data protection declaration at: https://policies.google.com/privacy?hl=de&gl=de

   4. Use of Vimeo
      We integrate videos on the website in part by the service provider Vimeo. Vimeo is operated by Vimeo Inc., 555 West 18th Street, New York, USA.
      As with most websites, Vimeo also uses cookies to collect information about visitors to its website. Among other things, Vimeo uses these to capture video statistics, prevent fraud and to improve user friendliness. Starting the video could trigger further data processing. We have no influence over this. Further information about data protection at Vimeo can be found in their data protection declaration at: https://vimeo.com/privacy

5. Statistical evaluation / tracking

   The following services / mechanisms are used for the statistical analysis of the use of our website.

   1. Google Analytics
      This website uses functions of the Google Analytics web analytics service. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
      Google Analytics uses such target-based cookies.
      More information about the handling of user data by Google Analytics can be found in Google's data protection declaration: support.google.com/analytics/answer/6004245?hl=de
      You can prevent the acquisition of the data generated by the cookie and relating to your usage of the website by Google, as well as the processing of such data by Google, by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout?hl=de
      Alternatively, you can prevent the acquisition of your data by Google Analytics using the setting in section 6. (Blocking or allowing Cookies).

      IP anonymisation
      We use the "Activation of IP anonymisation" function on this website. As a result, Google will truncate your IP address in advance within the member states of the European Union or in other state parties to the Agreement on the European Economic Area. The full IP address will only be transferred to a Google server in the USA and truncated there in exceptional cases. Google uses this information to analyse your use of the website, to compile reports on website activities for the website operators and to provide other services related to the use of the website and of the Internet. The IP address disclosed by your browser as part of Google Analytics will not be merged with other data held by Google.

      Remarketing or “Similar target groups” function of Google Inc.
      The provider of this website uses the Remarketing or “Similar target groups” function of Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (hereinafter referred to as “Google”). This function allows the provider to address visitors to the website with targeted advertisements by showing personalised, interest-based advertisements to visitors to the provider's website when they visit other sites within the Google Display Network. Google uses cookies to carry out the analysis of the website usage, which forms the basis for the creation of interest-based advertisements. In this case, Google stores a small file with a numerical sequence in the browsers of visitors to the website. Visits to the website and anonymous data about the use of the website are recorded using this number. No personal data of visitors to the website is saved. If you then visit another website within the Google Display Network, you are likely to see advertisements that take into account product and informational fields that you have already viewed. You may permanently deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: www.google.com/settings/ads/plugin.
      Alternatively, you can deactivate the use of cookies by third parties by visiting the deactivation page of the Network Advertising Initiative at www.networkadvertising.org/choices/ and implementing the further opt-out information that is listed there. Further information about Google Remarketing as well as Google's data protection declaration can be viewed at: policies.google.com/technologies/ads

   2. Access data / server log files
      The supplier (or their website-provider) gathers data upon each user access to the service (so-called log files).
      The access data includes:
      Name of the retrieved web page, file, date and time of the retrieval, transmitted data volume, notification of successful retrieval, browser type along with version, the operating system of the user, the referrer URL (the previously visited site), an anonymised IP address (only the first octet) and the accessing provider.
      The provider only uses the log data for statistical analysis for the purpose of operation, security and optimisation of the service. These log records are automatically deleted after two months. The location of the server is Vienna, Austria.

   3. Google Conversion Tracking
      This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).
      We use so-called conversion tracking as part of Google AdWords. Cookies for conversion tracking are used when you click on an ad delivered by Google. These cookies lose their validity after 30 days and are not used for the personal identification of users. If the user visits certain pages of this website and the cookie has not yet expired, ourselves and Google will be able to tell that the user clicked on the ad and was redirected to this page.

      The information obtained using the conversion cookie is used to generate conversion statistics for AdWords customers. The customers are informed about the total number of users who clicked on their ad and viewed or got redirected to a page with a conversion tracking code. However, they do not obtain information that personally identifies users. If you do not wish to take part in the tracking, you are able to object to such a use by deactivating the use of cookies on your Internet browser (as described above). "Conversion cookies" are stored based on Art. 6 Para. 1 lit. f GDPR. The website operator has a justified interest in the analysis of user behaviour in order to optimise both their website as well as their advertising.

      More information about Google AdWords and Google Conversion-Tracking can be found in the data protection regulations of Google: https://www.google.de/policies/privacy/.

   4. The Trade Desk Websitepixel:
      This website uses the technology of The Trade Desk (TheTrade Desk Ltd, 1 Bartholomew Close, London EC1A 7BL, United Kingdom, https://www.thetradedesk.com/) data is collected and stored for marketing and optimisation purposes. Among other things, pseudonymised user profiles can be created from this data. Browser cookies can be used for this purpose. The data collected using The Trade Desk technology is not used by The Trade Desk to personally identify visitors to this website. The collection and storage of data can be cancelled here at any time with effect for the future. Further information on data protection at The Trade Desk can be found here.

   5. Microsoft Bing Ads / Microsoft Advertising:
      Conversion tracking from Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA is used on our pages. Microsoft Bing Ads cookies are stored on your computer if you have reached our website via a Microsoft Bing advert. In this way, Microsoft Bing can recognise that someone has clicked on an ad, has been redirected to our website and has reached a predetermined target page (conversion page). We only learn the total number of users who clicked on a Bing advert and were then forwarded to the conversion page. No personal information about the identity of the user is disclosed.
      Further information on data protection and the cookies used by Microsoft and Bing Ads can be found on the Microsoft website at https://privacy.microsoft.com/en-gb/privacystatement.

6. Blocking or allowing Cookies

   You can set the collection of your data via our cookie popup.

   View / change settings

   You can find further information here: www.youronlinechoices.com
   
   All Cookies can be blocked and deactivated using the respective browser settings. Cookie settings are different depending on each browser:

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