Privacy Policy

Alpin & Relax Hotel Das Gerstl

Data protection

Declaration in writing in accordance with the legal decree dated 30.06.2003 no. 196, the "Data Confidentiality Codex". In accordance with the article 13 of legislative decree No. 196 of 30 June 2003, we INFORMS about the fact that the company processes the personal data of customers and suppliers as well as the data of people, who deliberately give their personal details to our enterprise (personally, by phone, fax or e-mail) as well as by registration on our web page and the persons whose data by third parties, have been incorporated for example in the collection of external data for business information, public directories, etc., which turn in the latter case, only to be personal data of a common and nature character.
Our company guarantees within the scope of the statutory demands that the processing of personal data happens in consideration of basic rights, liberties and the dignity of concerned people with special reference to secrecy, personal identity and the right to the protection of personal data.

Your personal information will be processed with respect to and in accordance with Italian Legislative Decree no. 196/2003 in order to manage your request for information for the purpose of providing you with information in that regard as well as to send you promotional materials and/or other information regarding our activities or those of our partners. Your personal information will be processed in written form and/or by means of magnetic or electromagnetic support and under the observance of every security and confidentiality measure that is provided for by the laws and regulations that are in force. With regard to your personal information, you have the right (under Art. 7 of Italian Legislative Decree No. 196/2003) to know which of your personal information is processed, to known how the information is used and for what purpose, to know to whom it is communicated and who may become aware of it, to request that it be completed or updated, or to request the correction of your personal information, to request its deletion (as long as it is not required to be stored by law), its transformation into anonymous form, or to freeze information that has been processed in violation of the law, as well as in any case to object for just cause to its use. The responsible party for the processing is the Alpin & Relax Hotel Das Gerstl,

Aims and intentions of data processing

  • fulfilment of legal obligations, obligations arising from decrees, municipal regulations as well as from civil and criminal law,
  • fulfilment of contractual obligations towards the party concerned,
  • fulfilment of activities in combination with the activity of our company, such as filling out internal statistics, for financial accounting as well as for managing customer / supplier accounts,
  • business purposes such as the sending of business information and advertising material (by post, fax and email), marketing and market research,
  • protection of claims and administration of obligations,
  • aims regarding insurances, especially credit insurance.

Sphere of communicating and disseminating data

Your personal data will be forwarded with regard to the aims stated above, if necessary:

  • to public bodies and authorities when envisaged by law,
  • to credit institutions with which our company maintains business relations for managing claims/obligations and for facilitating financing,
  • to all those natural and/or legal, public and/or private bodies (legal, administrative and tax offices, courts, chambers of commerce etc.), if such dissemination is deemed as necessary or for carrying out our activities,
  • to suppliers/manufacturers, if this is necessary for the registration of products.

The personal data that is processed by our company shall not be distributed.

Type of data processing:

Data processing can take place with or without the aid of electronic or in any case automated devices and shall include all of the operations provided for in Art. 4, paragraph 1, letter A of Legal Decree no. 196 dated 30th June 2003 and necessary for the data processing in question. In any event, data processing will be carried out in accordance with all security measures guaranteeing its security and confidentiality.

Navigational data within our Internet information service:

The computer systems and procedures provided to aid the functioning of this website capture certain personal data during normal operation which is characteristic of the use of data exchange protocols on the Internet.

The information that is collected does not serve to specifically identify individuals, but may allow the users to be identified, due to the nature of the information, through data processing and association with the data held by third parties. This category of data includes IP addresses or domain names of the computers that establish a connection to the website, the URI (Uniform Resource Identifier) address of the requested resources, the time of the request and other parameters, relating to the transference and the computer environment of the user.
This data is only used for the purpose of collecting anonymous statistical information in terms of the use of the website and to check its correct functioning. The data concerned may be used to establish liability in the case of criminal acts by means of information technology at the expense of our website.

Rights of the party concerned:

The Data Confidentiality Act gives the party concerned the right to exercise certain rights in accordance with Art. 7. In particular, they have the right to obtain information on whether and which data exists about them and to receive more detailed information about such data, its origin and the reason and purpose of its processing in a comprehensible form, as well as the details of the owner and those responsible for processing the data and categories of persons to which such data could be transmitted.
The party concerned has the right to update, amend and supplement their data, as well as to request that the data be deleted, blocked and converted into anonymous data, if the processing of such data violates the legal regulations. They have the right to object completely or in part to the processing of their data for legitimate reasons, and without legitimate reasons if the data is used for the purposes of commercial information, to send advertising material, for direct sales, for marketing and market research purposes.

The rights according to Art. 7 can be asserted by the party concerned or by a person appointed by him or her by means of a request sent by registered letter or email ( to the person responsible for the data processing.


More Info

Relax and enjoy at best conditions


4=3 Pleasure Package
from€ 399,00per person

4=3 Pleasure Package

18 Mar - 29 Mar 2018
  • 4 overnight stays for the price of 3
  • varied weekly programme including active holiday offers
Enjoy spectacular views and the clean fresh, mountain air during your winter stay at the Alpin & Relax Hotel Das Gerstl.
Spring special 4=3
from€ 411,00per person

Spring special 4=3

03 May - 10 May 2018
  • 4 nights for the price of 3
  • daily guided hike
Experience unforgettable spring days amidst the wonderful South Tyrolean mountain world and enjoy a restful and relaxing time at the Alpin & Relax Hotel Das Gerstl.
Regular guest week

Regular guest week

12 May - 20 May 2018
  • stays of 7 days or more
  • up to 15% reduction for overnight
During regular guest week, you will receive, for stays of at least 7 nights, a reduction of 15% off the room price.
Mountain & Lake

Mountain & Lake

01 Jun - 04 Nov 2018
  • 4 nights “Mountain offer” & 3 nights “Lake offer”
Alpine & Mediterranean experience in South Tyrol combined in one package: two locations to while away your holiday with an individual touch. Enjoy your holiday at the Alpin & Relax Hotel Das Gerstl and the Parc Hotel am See.
Kids weeks at the Gerstl

Kids weeks at the Gerstl

23 Jun - 01 Jul 2018
  • 7 nights
  • Special offer for families · 1 child free
Amidst the breathtaking landscape of the Upper Vinschgau, children will find the perfect combination of nature, action, wellness and sports. Our young guests will experience unforgettable adventures.
Golden autumn 7=6
from€ 750,00per person

Golden autumn 7=6

20 Oct - 11 Nov 2018
  • Goldener Herbst 7=6
In order to give you an incentive to experience this wonderful season, we present to you, during the “Golden Autumn” offer weeks, 7 nights for the price of just 6!
“Time for us” in autumn
from€ 650,00per person

“Time for us” in autumn

21 Oct - 11 Nov 2018
  • 5 nights
  • incl. a gala dinner
Take time and replenish your energy levels once more, in the right way, before the beginning of winter! Make use of our special autumn offer and enjoy 5 nights from Sunday to Friday at an exceptionally advantageous price.